What You Need To Know:
Our Approach to Speech Therapy
Roles
Office Manager
Natalie
Office Manager who is responsible for billing and administrative services at Hello Speech. You can reach Natalie at 647-202-2377 or info@hellospeechgta.com.
Intake and Placement Coordinator
Monica
Intake and Placement coordinator at Hello Speech who assists with onboarding new families and placing them with the appropriate service providers. You can reach Monica at 647-202-2377 or intake@hellospeechgta.com.
Clinic Owners at Hello Speech
Mary and Ronit
You can reach Mary and Ronit at their shared email address, maryandronit@hellospeechgta.com
What you Need To Know
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Once we have added you to our placement list for Occupational Therapy & Speech Therapy sessions in your home (or after care/daycare), we will work to place you with your clinical team. We will do our best to accommodate your preferred schedule, but there could be a wait, especially for a popular after-school or weekend spot. We will be sure to offer you alternate spot options outside of your preferred window if they arise sooner.
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If your child attends an aftercare program, this is an optional location for sessions and could allow for your child to be seen sooner. Please let us know if this is a possibility.
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Once we have found your team, you will receive a connection email. You will be assigned a Speech-Language Therapy Assistant (SLTA; also sometimes called a CDA - Communicative Disorders Assistant), OR Occupational Therapy Assistant (OTA), who will be the clinician (in-person) working in your home/childcare center/school with your child. In some cases, you will have a direct SLP or OT working with your child.
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You will be assigned a supervising SLP to provide assessment, set the goals, and oversee progress via supervision reviews. Most reviews are virtual. Some are in-person.
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Direct session fees (SLTA/CDA): $110 - $180 for a 45-minute session/$130 for a 60-minute session; (SLP): $130 for a 45-minute session/$160 for a 60-minute session determined by the SLP/OT.
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Assessment fees: Ranging from $130 - $300; vary based on the assessment type which will be determined by the SLP.
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Goal setting fee: $110 with a recent report provided by the family, approved by the SLP as appropriate.
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Supervision fees: $60/$120 every 4th/8th direct session.
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Payment is due upon completion of each session. Acceptable payment options include etransfer (info@hellospeechgta.com) or credit card. Credit cards are kept on file for all clients and will be billed if payment is not received within 30 days of the session.
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All receipts will include both the direct and supervising clinician name and registration number and can be used for insurance purposes if applicable.
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If you have a recent assessment, your assessing clinician might suggest a goal-setting option if the report is adequate. Please send your report to intake@hellospeechgta.com.
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You will receive scheduling reminders through JANE. You are welcome to contact your direct clinician(s) and our admin team directly at any time.
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You will receive an Intake form through JANE - Please fill this out prior to your first session, so we can learn more about your child.
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You will receive a Consent for Treatment form (which includes our cancellation policy and other important information) - Please read and sign this prior to your first session (this is also labelled "intake" but is a different form). Please review this with your supervising clinician prior to commencing therapy.
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Cancellation of a session within 24-hours will incur a fee equal to your reserved treatment cost.
What To Expect
Assessment
Once connected with the service of your choice, your assessing clinician (SLP/OT) will determine the assessment type in order to create goals and a treatment plan. They will contact you to confirm and book this.
* Note - completion of an assessment does not necessarily guarantee that there will be a team available. Depending on the selection you have made (e.g., 'assessment first'), there may be a wait for a clinical team following the assessment.
Ready To Start?
Your initial assessment can be conducted in a variety of ways! The clinician that is assessing your child will contact you to gather some background information and explain what to expect during and after the assessment. Your child’s therapy goals will be created and reviewed with you.
Once this is complete and it is determined that therapy is recommended, your direct clinician will contact you to book the first session.
During your first session, you and your child will be acquainted with your direct clinician. Your clinician will work on building rapport with your child to ensure they are comfortable and motivated to engage in the session. During the first few sessions, building a trusting relationship sets the foundation for learning.
Your sessions will be scheduled depending on how many sessions your child needs per week. During these sessions, your child will participate in different activities and games that are designed to help them with their goals. These activities will be based on your child’s age, interests, and abilities. It also includes:
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Interactive Games
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One-on-One Interaction
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Printable Practice Exercises
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Progress Summaries
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Parent Coaching (when needed)
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Parent Debrief
At the end of each session, my clinician will wrap up with my child 5-10 minutes before the session ends to review how your child participated, what they were successful with, what they are working on and how you can support them outside of therapy!
Regular practice between therapy sessions is highly beneficial for your child's progress and overall development. Your clinician will give you ideas and activities to facilitate practice at home. Remember to incorporate play and fun into practice sessions to keep your child motivated and engaged. Keep open lines of communication with your therapist who can provide guidance and feedback tailored to your child's needs.
To help you and your child track his/her progress, we will be providing a success chart at every supervision review that occurs every 4th or 8th session. This allows you to follow your child’s progress. We even give a certificate each time your child reaches one of their goals. This will help them stay motivated in their speech journey!
As part of your child's program, the supervising clinician on your team will be involved in monitoring participation, goals, and progress. A review chart will be completed by your supervising clinician and will be shared with you so that you have regular feedback and an opportunity to discuss your child's progress.