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Hello Speech Developmental Services
Privacy Policy (PHIPA-Compliant)

Hello Speech Developmental Services is committed to protecting the privacy, confidentiality, and security of all personal health information we collect and use in accordance with the Personal Health Information Protection Act (PHIPA) of Ontario.

What Information We Collect

We collect only the information required to schedule assessment, therapy, coordination of care, and related communication. This may include:

  • Contact information

  • Appointment details

  • Communication preferences

  • Information related to scheduling or service coordination

We do not use SMS to send clinical records or sensitive health details.

How We Use SMS/Text Messaging

SMS is used only for:

  • Appointment reminders

  • Scheduling updates

  • Cancellations/rescheduling

  • Brief non-clinical communication

Text messaging is optional. Clients may opt out at any time by replying STOP.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
We do not sell or share personal information for marketing or advertising.

How to Contact Us

If you have questions about this policy or your privacy rights, contact us at: info@hellospeechgta.com or call 647-202-2377.

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